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“We have used Just Money for several years now and they are a breath of fresh air. The fact we have kept using them for so long, should tell you something! I normally hate packagers with a vengaence as they generally have indifferent to extremely poor customer service. Claire and her team turn this on its head. They look after us (and our clients) with the same care as we do and care about our clients outcomes. We no longer approach cases with a sinking heart if we know Just can help us…” (Will Assist Mortgages, April 2019)
“As ever efficient, helpful service got the case completed, despite some issues along the way.” (Fairstone Mortgage Solutions Ltd., April 2019)
“Once again I thank you for all the help you have given and understanding with my clients in this very difficult mortgage which would not of happened without your guidance and help. I would advise any brokers or financial advisers that have difficult cases to contact you first rather than not be able to do the case.” (Advanced Mortgage Solutions NE, April 2019)
“I would like to thank Claire for taking on a case which was far from straight forward. Claire provided a first class service to my customer after it became apparent there was a shortfall in funding required to help the customer secure the premises and land from which his business traded. I had already provided funding via an unsecured loan through his business and further funding was secured via HSBC Bank, however there was still a substantial shortfall which Claire managed to secure. Claire provided him with an option of raising the additional funds via a secured loan on his residential property. This was not as straight forward as we would have liked, however Claire looked after the customer from the beginning right through to completion. Although Claire and I work in similar sectors it was great that we could work together as a team to make sure the customer received the funds he needed to complete the purchase of the business. I would have no hesitation in recommending Claire for secured loans. Claire is very professional, personable and an expert in this sector. Claire also provides a first-class service to her customers. Thank you Claire and I am sure we will be working closely together again in the near future.” (Advanced Mortgage Solutions NE, February 2019)
“In July, I approached you with a problem, I had a client who was very close to losing their family home. I knew that the high street lenders would not consider their application because of their circumstances and to be honest wasn’t sure if there would be an answer at all. Although I can go direct to most lenders myself you saved me hours of research and came up with a solution in a day. You saw the urgency of this case and prioritised it so we could help these clients as soon as possible. You took the edge off the stress dealing with this case giving me all the documents I needed to get this case processed within days. My client had to go to court and we managed to get an adjournment with your help and this was a massive relief for my elderly clients, who’s healthy had started to deteriorate due to the pressure. The mortgage then completed one week after the court date to the relief of everyone, my clients have kept their home. From start to finish this process took four weeks, some of the high street lenders can’t touch this timescale. I will continue to use your packaging services and refer business to you as your customers service just can’t be beaten.” (Oracle Financial, September 2017)